Kontur Beauty Labs (hereinafter referred to as "we", "our" or "the Salon") respects the privacy of our website visitors and clients. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.

By using our website, you agree to the practices described in this privacy policy.

The personal data controller is:

Kontur Beauty Labs Bulevardul Decebal 16 Bucharest, Romania Phone: +40 769 697 434 Email: contact@konturbeautylabs.ro

We collect the following categories of personal data:

Through the contact form: name, email address, phone number and the content of your message.

Technical data collected automatically: IP address, browser type, operating system, pages visited, visit duration and other usage data collected through cookies and similar technologies.

We use the collected personal data for the following purposes:

- To respond to your inquiries and requests submitted through the contact form - To manage appointments and client relationships - To improve our website and user experience - To analyze website traffic and visitor behavior - To comply with applicable legal obligations

Our website uses cookies to ensure proper functionality and to improve your experience.

Essential cookies: Required for the basic functioning of the website, including the cookie consent cookie. These cookies cannot be disabled.

Analytics cookies: We use Google Analytics through Google Tag Manager to understand how visitors interact with our website. These cookies are only activated with your consent.

You can manage your cookie preferences at any time through the cookie banner displayed on the website.

We use the following third-party services that may process personal data:

Google Analytics: For analyzing website traffic and visitor behavior. Google may transfer data outside the European Economic Area. More information: https://policies.google.com/privacy

Google Tag Manager: For managing scripts and tags on our website. More information: https://policies.google.com/privacy

These third-party services have their own privacy policies and we encourage you to review them.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

- Contact form data: maximum 12 months from the last communication - Analytics data (cookies): according to Google Analytics policies (maximum 26 months) - Cookie consent: 12 months

After the retention period expires, data is deleted or anonymized.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

- Right of access: You can request a copy of the personal data we hold about you. - Right to rectification: You can request correction of inaccurate or incomplete data. - Right to erasure ("right to be forgotten"): You can request deletion of your personal data. - Right to restriction of processing: You can request limitation of how we process your data. - Right to data portability: You can request transfer of your data to another controller. - Right to object: You can object to the processing of your personal data. - Right to withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us at: contact@konturbeautylabs.ro. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) if you believe your rights have been violated.

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. Our website uses SSL/TLS encryption to protect data transmission.

We reserve the right to update this privacy policy periodically. Any changes will be posted on this page with the update date. We recommend checking this page regularly to stay informed of any changes.

For any questions or requests related to this privacy policy or the processing of your personal data, you can contact us at:

Kontur Beauty Labs Bulevardul Decebal 16 Bucharest, Romania Phone: +40 769 697 434 Email: contact@konturbeautylabs.ro